[Budget Airline Wiki] Lion Air Baggage Fare Seat Terminal Customer Service

獅航行李 Lion Air group

This article introduces Lion Air's Baggage, Fare Rules, Seats, Terminals, Customer Service and other informations.

Update Time: 201609

Lion Air Group

Lion Air is an Indonesian Low Cost Carrier based in Jakarta. The airline operates in 79 destinations such as Indonesia, Singapore, Malaysia, Vietnam and Saudi Arabia, as well as charter routes to China and Hong Kong. Iy currently supports 36 cities and operates up to 226 flights daily. Its subsidiaries are Malindo Air(FSC), Batik Air(FSC), Wings Air(LCC), and Thai Lion Air(LCC) each operates different region's short haul flights.

  • IATA: JT
  • Main Hub: CGK


Jump to:
Ticket PricesCarry-on BaggageChecked BaggageSeatsUseful Links


Lion Air Route Map

獅航航線
More Route Map

Fare Types

Free checked baggage quota differ for each route, below are for KUL-CGK:

  • Promo
    • Includes 7KG of carry-on baggage
  • Economic
    • Includes 7KG of carry-on baggage and 20KG of checked baggage
  • Business
    • Includes 7KG of carry-on baggage and 30KG of checked baggage
    • Date/Time/Route/Name Chang or Refund and specific rules need to contact airline's customer service

Ticket Prices

  • Displaying: ticket prices include taxes and service fees
  • Taxes: Varied for different government and airport
  • Service Fees: Differ for each airline (eg. Lion Air / Malindo Air)

Carry-On Baggage Rules

  • Pieces: 1 small personal item + 1 carry-on bag per person
  • Dimensions: 40 x 30 x 20 cm
  • Weight: 7 KG
    MoreBaggage Rules

Checked Baggage Rules

  • Pricing: According to fare types, vary for routes. Overweight are calculated per 1KG, rates vary
  • Purchase Timing: Purchase according to fare types during the booking process
  • Pieces: 1
  • Dimensions: No Restrictions
  • Weight: 20 KG
  • Example: KUL-CGK
    15 KG: -
    20 KG: Price included for Economy Class
    25 KG: -
    30 KG: Price included for Business Class
    35 KG: -
    40 KG: -
    More about Lion Air's Baggage Rules

Seat Options 3-3

Pitch: 81.28 ~ 96.52 cm
Width: 43.18 ~ 53.34 cm

Add Ons

Information Needed for Booking

  • Passport
  • Credit card and billing address

Online Check-In

Online Check-In

Airport Check In

  • Domestic: Counter opens 2 hours and closes 30 minutes before departure time.
  • International: Counter opens 2.5 hours and closes 45 minutes before departure time.
  • Please be at the boarding gate at least 15 minutes before departure.

Customer Services

Call Center Numbers
(+6280) 4177 8899
(+6221) 6379 8000
(+65) 6339 1922 (Singapore)
(+60) 03-7841 5333 (Malaysia)

Customer Care
Phone: (+6221) 6379 8000 ext 0
Fax : (+6221) 633 5669
Email: customercare@lionair.co.id
Online Customer Service

Useful Links

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365-Prices Revealed onOne Chart.

hellowings

WingShark

Chief Mascot at Outland Inc
Hellowings' mascot, wander in the sea of air tickets days after days, in order to sniff out the best deals out there. His ultimate mission is to find wings that can accompany travelers throughout the world. At the same time loves to share everything about the Hellowings Journey, he takes traveling as life in a nutshell, every step can yield enriching experiences.
Hellowings 吉祥物,每天徜徉在機票海裡,為了嗅出最超值的票價而努力,終極使命是替旅人找到足以漫遊世界的翅膀。在此同時也樂於分享有關於旅行的一切,認為旅行就是人生的縮影,每一步都是成長所需的養分。

Author: WingShark

Hellowings' mascot, wander in the sea of air tickets days after days, in order to sniff out the best deals out there. His ultimate mission is to find wings that can accompany travelers throughout the world. At the same time loves to share everything about the Hellowings Journey, he takes traveling as life in a nutshell, every step can yield enriching experiences. Hellowings 吉祥物,每天徜徉在機票海裡,為了嗅出最超值的票價而努力,終極使命是替旅人找到足以漫遊世界的翅膀。在此同時也樂於分享有關於旅行的一切,認為旅行就是人生的縮影,每一步都是成長所需的養分。